Path To Performance
Website Help

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.

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Understanding the Path to Performance

The Path to Performance provides a consistent way for unit-based teams to continually improve their teamwork and how they do their work. As teams become high performing, they tend to have fewer workplace injuries and better attendance, service scores and quality outcomes. Review thisPath to Performance toolto learn about the expectations for each level and performance dimension.

Introduction to the Path

Take action and help your team move up the Path to Performance. Use the two rows of buttons below to access pages with recommended next steps, customized by team level and dimension. Use the first row to access tools for the level your team is at now. Use the second set to learn more about a particular performance dimension before moving on to specific ideas for each team level.

Start with your current team level:

Level 1
Pre-Team Climate
Level 2
Foundational
Level 3
Transitional
Level 4
Operational
Level 5
High-Performing

Or, start with a performance dimension:

Sponsorship
Sponsorship
Sponsors are the go-to people for UBT co-leads, providing resources, guidance and oversight. Effective sponsorship is a key ingredient in moving a team to high performance.
Leadership
Leadership
Stepping up as a leader of your department’s unit-based team—as a UBT co-lead or a UBT health and safety champion—means you’ll be guiding the team to make your department a great place to work and to receive care.
Training
Training
It's important for unit-based team members, co-leads and sponsors to build the skills that are essential to working in partnership and creating a collaborative, high-functioning team. Trainings cover areas such as problem solving, decision making and performance improvement.
Team Process
Team Process
UBTs使用旨在加强沟通、参与和团队合作的流程，比如以结果为导向的会议和频繁的秘密会议。他们还定期分析数据，以确保他们的改进工作在正轨上。
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Use of Tools
Use of Tools
Unit-based teams use tools like the Rapid Improvement Model, process mapping and waste walks to identify changes they want to make in their departments and and then test their ideas out to see if they work.
Goals and Performance
Goals and Performance
UBTs use the Value Compass, which puts the member at the center of every decision, to focus the team’s projects on achieving the highest quality, the best service, the most affordable care and the best place to work.

Right Team, Right Tool, Right Test

有了数据和改变的方法，圣克拉拉妇女诊所UBT显著减少了困扰他们部门的实验室标本错误。这段短视频讲述了他们持续变化的故事。

Inventing Better Care

This short video explains what unit-based teams are and shows how they're making Kaiser Permanente a better place to work and receive care.

UBT BASICS

Unit-Based Team Overview
UBTs are a way to improve care by tapping into the knowledge and experience of frontline staff, managers and physicians.
UBT Roles
Everyone on a team has a part to play. Learn what you need to do to make your UBT strong.
What Is the Path to Performance?
What does it mean to be a Level 1 team, or a Level 5? Get an overview of what it takes to become high performing.
Performance Improvement Methods
Be the best at getting better—it's easier than you think! Find out about PI, RIM, PDSA and more.

ALPHABET SOUP

1
CDM

Consensus Decision Making

2
IBPS

Interest-Based Problem Solving

3
LMP

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4
UBT

Unit-Based Team

5
RIM

Rapid Improvement Model

6
PDSA

Plan, Do, Study, Act

7
WPS

Workplace Safety

8
P2P

Path to Performance

9
PI

Performance Improvement

10
IA

Improvement Advisor

UBT Tracker