The Path to Performance provides a consistent way for teams to understand where they are in the developmental process—and what they need to do to move to the next level. It sets standards in seven dimensions of performance: sponsorship, leadership, training, team process, team member engagement, use of tools, and goals and performance. Teams must meet all the criteria of each dimension at each level before they can move to the next level.
As teams become high performing, they tend to have better attendance, fewer workplace injuries and better service scores and quality outcomes.
A Level 1 teamis building a foundation for effectiveness by identifying leaders and sponsors.
A Level 2 team是建立结构,使所有团队成员参与和学习技术的表现改进。
A Level 3 teamis demonstrating progress on team engagement and is initiating projects to improve performance.
A Level 4 teamdisplays high engagement from all team members and has completed a number of successful improvement projects.
A Level 5 teamuses sophisticated performance improvement tools and is achieving multiple targets across all four points of the Value Compass.