Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
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How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
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How to Find the Tools on the LMP Website
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Issue Resolution (classroom)
Course description
本课程的目标是向员工传授问题解决(IR)——一个由直接相关人员快速解决工作场所问题的系统。本课程帮助学习者了解管理冲突的最佳方法、IR组成部分，以及使用该系统作为申诉过程的替代(而不是替代)的好处。
Path to Performance
N/A
Duration
45 minutes
Who should attend
UBT Co-leads, stewards and management leaders who work with teams to resolve conflicts
Course requirements
Labor Management Partnership Orientation(LMPO)
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